Delivery Information

We always aim to dispatch orders within 48 hours of receipt and payment clearance, except when items have to be handmade, are out of stock, or during extremely busy periods (see Stock Availability). In order to avoid disappointment please call or email us if you have a deadline that you would like us to meet.

Orders are dispatched Monday-Friday with the exception of Bank Holidays and are sent via Royal Mail First Class (see Postage Rates).

Stock Availability:

We do our very best to ensure that our full range of items are in stock at all times. In rare instances beyond our control, one or more items from your order may be out of stock. In such cases, and when new stock is expected within 3-4 days we will hold your order until we can dispatch it in its entirety. If the delay is expected to exceed 4 days we will send what we can and the rest upon receipt, obviously in these instances you will not be expected to pay any further postage costs. You will be kept informed of progress at all times and you will always be given the option to deduct delayed items from your order or to choose an alternative.

Postal Rates

To be confirmed.